Terms and Conditions
Terms & Conditions
All our products are supplied with a 12 month repair / replacement warranty, ie: we will accept returns for investigation and repair / replacement.
The warranty is only valid if the installation is carried out by a qualified installer. (Copy of invoice, reflecting Make of vehicle and Licence number, required as proof thereof.)
CARDVDGPS will not be responsible for any installation costs.
Units can only be transferred to another vehicle by a qualified installer. (Copy of invoice, reflecting Make of vehicle and Licence number, required as proof thereof.)
We sell units and will not be held responsible for software compatibility.
We will allow 3 Days (from date of receipt) for you to check the unit. In the event of any returned goods (for repair, replacement or refund) later than the 3 days, you will be responsible for the return shipping costs, and will not be compensated by us.
In the case of serious errors made by CARDVDGPS, the return shipping cost may be refunded. CARDVDGPS will then pay the cost of shipping replacements back to the customer.
In the following cases, we can offer a full refund of both the purchase price and the cost of shipping returned products (on submission of a valid invoice from SA Postal Services) NO courier fees will be refunded.
We deliver incorrect items.
We send goods in the wrong localized format, e.g. NTSC / PAL;
Website description of specifications for an item is incorrect at the time of purchase, eg. listing a functionality that is in fact not supported.
Discussion with CARDVDGPS Support Team is required before any return. We usually resolve all problems quickly and satisfactorily. It is therefore necessary to communicate with us FIRST, if your goods seem problematic.
All returned products must be sent in the original packaging and include all accessories, unless written agreement from CARDVDGPS Support Team is obtained in advance.
All returned products must be returned to us via SA Postal Services and not via couriers such as DHL, UPS, TNT and FedEx, unless prior agreement is obtained from CARDVDGPS Support Team.
Physical damage to any product or accessory caused by the user or installer invalidates the warranty. ie: disassembling products, repairing or modifying components, flashing the firmware or using non-approved software.
Please carefully check all accessories and packages before accepting your purchase. In the event of missing accessories, we will ship these to you at our cost. In such cases, we will not accept any returns.
In the event of an order including several items, we will only accept returns of the malfunctioning items after written authorization is obtained from CARDVDGPS Support Team.
All authorized repairs / replacements will be handled within 30 days.
125 Van Riebeeck Avenue
Conditions of use
The term CarDvdGps, CarDvdGps.co.za or "us" or "we" refers to the owner of the website.
The term "you" refers to the user or viewer of our website.
- The content of the pages of this website is for your general information and use only, it is not always 100% accurate. Product descriptions and images may at times not fully correspond to the product received. This is due to constant release/update of existing/new products as well as different functionalities offered by certain manufacturers which may at times be included/excluded. These differences are deemed acceptable when placing an order with CarDvdGps and are subject to change without prior notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
- Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website. We have no responsibility for the content of the linked website.
- You may not create a link to this website from another website or document without our prior written consent.
- Your use of this website and any dispute arising out of such use of the website is subject to International laws.
- At our discretion, we may cancel an order and refund the full payment (if payment has been received) without further notice and/or explanation. In such cases and when payment has already been received, we will request the banking details to refund the full payment.
- We will not be liable for any form of compensation for orders that we cancel besides duly refunding the full payment when applicable.
You agree to indemnify and hold CarDvdGps.co.za, and its affiliates, subsidiaries, officers, agents, co-branders, or other partners, and employees, harmless from any claim or demand, including reasonable attorney/legal fees, made by any third party due to or arising out of the use of the website.
You hereby agree to accept your invoices and other documents in electronic form, whether it be emailed or be available for download on the website.